Ken brings more than 30 years of experience running children's activities and family events. He has run camps, holiday clubs, set up children’s clubs and worked in schools across the country. Experienced Contact Details For more information or to make a booking contact Ken: Phone: 07950 979865 If you get the answer phone, you will get a response as soon as Ken is able to use his mobile. You can e-mail Ken at: Ken works out from Bradford in              West Yorkshire CRB & Insurance Ken is *CRB Checked and has Public Liability Insurance. *See Useful Information Ken’s Kids Events Usually people book by phone or email.  Ken may ask people who book by phone to email the details, this is to ensure that the information is correct and to avoid errors on the phone. The basic details Ken needs in order to issue an invoice and confirm a booking are as follows: • Name and Address of the person who is to be sent the invoice. • The address of the venue, preferably with a postcode as Ken uses “Sat Nav” to get to events. • The date of the event • The time Ken may arrive to set up: it takes up to an hour for Ken to unload his vehicle and set up the equipment. • The time Ken will be performing • The agreed fee for the booking.  Reductions available for mid-week bookings.  Contact Ken for a quote. Most of this will have been discussed with Ken at the time of the enquiry. Ken will usually issue an invoice within 48 hours.  If you haven’t received an invoice within 7 days, please assume something has gone wrong and get in touch with Ken. When you receive the invoice, please check it to make sure all the information is correct. If a customer books a date but without being able to provide the necessary information for Ken to issue an invoice, Ken will keep the booking open for 48 hours.  If he doesn’t hear from the customer within that time, then the booking will be cancelled.  It may just be that the information still isn’t available, and that is fine, but Ken needs to be kept informed if he is to keep the booking open for you. When to Pay Most people pay on the day by cash or cheque.  However, people may send a cheque prior to the event if they wish.  Payment details will be on your invoice. What if Ken is ill or is no longer available?  Ken is a sole trader and so if he is unable to be with you for the above reasons then there is nothing he can do about it.  There is no compensation available, though any money paid in advance will be refunded. Ken has set up an emergency list containing work to be completed.  In the event that Ken is too ill to work or no longer available, arrangements have been made for the people on the list to be contacted so that they can make other arrangements.